Assistant Director of Responsive Repairs

Description

Southwark is one of London’s most brilliantly diverse and economically varied boroughs, a place where different cultures and communities thrive together. We are committed to building a greener, fairer, and safer Southwark for all our residents, and we are seeking exceptional individuals to help drive this vision forward. The Assistant Director of Responsive Repairs plays a pivotal role in this mission, delivering high-quality repairs services that meet the needs of our vibrant community.

About the role:

As the Assistant Director of Responsive Repairs you will be responsible for the successful management of Southwark’s housing repairs services, ensuring that safety standards are maintained and compliance is achieved with key statutory obligations, including the Social Housing (Regulation) Bill, Fire Safety Act, and Building Safety Act. This is a role of significant responsibility, focusing on upholding health and safety regulations while delivering efficient and effective repairs across the borough’s diverse housing stock.

You will lead the strategic direction of the service, collaborating with teams across the council and key external partners to ensure Southwark’s housing portfolio is well-maintained and secure. As part of your role, you will advise senior leadership on high-level and complex repairs matters, driving service improvements and ensuring residents receive a timely, responsive service.

You will oversee an annual budget of £50 million, identifying technological innovations to enhance service delivery, and embedding a work culture that prioritises health and safety, equality, and sustainability. Ultimately, this position is about shaping a resident-focused service that aligns with Southwark’s values, contributing to the wellbeing and safety of our communities.

Who are we looking for?

We are looking for an experienced professional, dynamic, highly skilled, motivated and collaborative leader, with a comprehensive understanding of key legislation, particularly around building safety, and a strong grasp of the financial and operational challenges facing local authorities.

Your extensive experience in strategic planning, service development, and implementing large-scale improvement programmes will be crucial. You will need to demonstrate a proven track record of success within complex political environments, with the ability to influence and engage key stakeholders effectively. This means you will need to hold full membership with either the Royal Institute of British Architects (RIBA) or the Royal Institution of Chartered Surveyors (RICS).

You will need to be a good communicator who can connect with Southwark’s diverse communities, address residents' needs, and lead a service that drives positive outcomes for everyone.

If you are passionate about making a tangible difference in a borough as diverse and dynamic as Southwark, and if you have the skills to lead innovation, sustainability, and resident-focused service delivery, we would love to hear from you.

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